Fastned and Motor Fuel Group (MFG) EV Power have been announced as the joint highest ranked EV charging networks in the UK, according to a Zap-Map survey.
The chargepoint mapping service conducted a survey in which 4,300 EV drivers specified which charging network they believe is the best. This has been released as part of the annual public charging network satisfaction rankings.
Respondents rated their overall satisfaction for the networks they use regularly, which was then used to rank each network out of a maximum of five stars.
The respondents also rated their level of satisfaction with the networks in five key areas including reliability, ease of use, customer support, value for money and payment options.
Taking the top spot in joint first place are two ultra-rapid networks in Fastned and MFG EV Power, who each scored 4.0 in the overall ratings. Zap-Map said the two networks scored particularly high for reliability and ease of use.
A recent survey led by Paythru indicated that 80% of UK drivers may be deterred from driving an EV due to poor experience at the chargepoint. One of the primary issues with the poor charging experience comes with difficulties in finding an EV chargepoint when it is required.
Read more: Current+